Little Matter
A little help.
Help with Little Matter, saved worlds and feedback.
Contact & feedback
Let’s get it sorted.
For gameplay support and privacy requests, contact FEEL THE ENERGY LLC at support@littlematter.app.
If you already test Little Matter through TestFlight, open TestFlight, select the app and choose Send Beta Feedback.
What to include in a report
- Your iPhone or iPad model and iOS or iPadOS version.
- The app version shown in About & privacy.
- What you were doing, which materials were involved and what you expected to happen.
- A screenshot or short recording, if useful. Check it for personal information before sending.
Please do not send passwords or payment information. You do not need to share a saved world unless it is relevant and you choose to do so.
Common questions
My sandbox is not moving.
Check the play/pause control at the top of the sandbox. If the simulation is paused, tap Play to continue. A selected tool does not necessarily place material: choose a material and the Pour tool to draw again.
My scene slows down with lots of materials.
Dense scenes with many reactions can be more demanding. Save the world first, try fewer continuously running Sources, and look for the Gentle Effects option in Settings. If it continues, include the materials and device model in your report.
How do I save or remove a world?
The current sandbox saves automatically. Use Saved sandboxes in the menu to keep a named world or delete a saved one. Clearing the current scene does not remove every named save.
How do I reset discoveries?
Open Settings and choose Reset elements. This clears discovery progress so you can find materials again. It does not erase the contents of saved worlds.
Will deleting the app remove my worlds?
Deleting the app removes its local data. Offloading can keep that data. Device backups may contain separate copies, depending on your settings. Do not delete the app as your first troubleshooting step if you want to keep your worlds.
How do I ask about an Apple purchase or refund?
Once the app is available, Apple handles App Store purchases. Use Apple’s refund instructions for an eligible purchase. Eligibility depends on Apple’s process and applicable rules; a refund is not guaranteed.
How do I request deletion of personal information?
For local gameplay data, use the controls described in our Privacy policy. There is no Little Matter account to delete. For support-correspondence privacy requests, email support@littlematter.app.
Privacy and app license
Read our Privacy policy or find license and purchase information.